Contact information

Contact Information

At Golden Loom Afghanistan, we are available to assist with product enquiries, orders, international shipping, returns, custom requests, and trade enquiries.

Store Information

Business Name: Golden Loom Afghanistan
Website: goldenloomafghanistan.com
Customer Support: info@goldenloomafghanistan.com
Trade & Designer Enquiries: trade@goldenloomafghanistan.com
Business Location: Kabul, Afghanistan

Business Hours

Monday – Saturday
9:00 AM – 6:00 PM, Afghanistan Time (UTC+4:30)

We aim to respond to enquiries within 24–48 hours during normal business days.

Customer Support

For assistance with:

  • Orders and order tracking
  • Shipping and delivery
  • Returns and refunds
  • Product information and dimensions
  • Carpet specifications and authenticity
  • Custom-made carpet requests
  • General customer enquiries

Please contact:

info@goldenloomafghanistan.com

Trade, Designer & Professional Enquiries

Interior designers, architects, hospitality businesses, retailers, and other professional buyers may contact:

trade@goldenloomafghanistan.com

We welcome enquiries regarding available pieces, project sourcing, custom requirements, trade relationships, and professional orders.

About Golden Loom Afghanistan

Golden Loom Afghanistan connects customers around the world with authentic Afghan craftsmanship.

Our collection includes hand-knotted Afghan wool carpets, precious-stone jewelry, and handcrafted pieces created by skilled Afghan artisans using traditions passed through generations.

Each piece reflects the materials, workmanship, heritage, and individuality of Afghan craftsmanship.

Golden Loom Afghanistan
Authentic Afghan Craftsmanship, Made by Hand.